
Behavioral Health Credentialing
Deirdre Roper
Provider Enrollment Specialist
Certified
Contact Email
Hello
Here's who I am & what I do
**About Me**
I'm the owner of Outsource Credentialing and Billing Services LLC in Chesapeake, Virginia, where I've lived for over 30 years. As a devoted parent to two sons, I prioritize respect and care for my clients and am committed to being reliable and approachable. Since losing my youngest son Shane in 2015, I've become a Mental Health Advocate for Substance Use Disorder, helping families find essential resources. My work in credentialing and contracting mental health providers fills me with honor, as each partnership aids those seeking support.
**What I Offer**
I provide specialized Credentialing and Billing Services for mental healthcare professionals in Virginia, Kentucky, and North Carolina. With 15 years of experience in mental health credentialing and billing, additional expertise in OB/GYN and Dermatology billing, I am HIPAA trained and compliant since 2000. I assist clients with practice management, credentialing, contracting, billing, and startup needs, offering tailored services to meet specific requirements.
CREDENTIALING PHASE
I will submit a participating request to your chosen health plans using their specified credentialing application process, to include uploading of Licenses, Certificates, Diploma, CV, W-9's, Malpractice, Incorporation docs, EIN IRS Letter, and all other pertinent information. Once the health insurance company receives your credentialing application, they will perform a thorough verification process. Your file will then go to the company's credentialing committee for approval. This process can take upwards of 90 days.
CONTRACTING PHASE
The second phase of the credentialing process is called contracting. This is when your practice or organization’s application has been approved, and you’re extended a contract for participation. Many insurance networks separate the contracting phase from the credentialing step.
I am with you through the entire Credentialing and Contracting phase from start to finish. A thorough review will be done before you (Authorized official) or I (Authorized representative) sign your provider agreement, including:
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Reviewing the language of your participating provider contract.
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Reviewing the responsibilities of participation.
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Reviewing the reimbursement rates.
Once your provider agreement has been signed, it will then go to the payor for countersignature. Payor countersignature could take up to 60 days. When the payor has finalized their process you will receive an effective date and provider identification number (PIN) in your payor "Welcome Letter". Then, you can start billing the plan and receiving your in-network reimbursements.

Providers who are considering accepting insurance generally have plenty of questions surrounding the issue of whether to bill under the practice name or use a personal social security number. If you’re establishing your practice, you might be tempted to just use your SSN – however, there are advantages to utilizing an Employer Identification Number (EIN) attached to your practice.
Ultimately, the decision to bill under your SSN or EIN should be addressed prior to treating patients, ideally, after consulting with an accountant or attorney as to which makes the best sense for you.
For Providers Starting A New Practice
How you register your practice name will either make you or break you when it comes to enrollment time with insurance panels.
Malpractice insurance that meets Virginia State limits
Currently, the VA State limits are $2.75 million per occurrence with an aggregate of $6 million
Details of this law (including the scheduled annual cap increases through 2031) spelled out at Code of Virginia section 8.01-581.15
Best Malpractice Insurance Companies
Rated Top Picks
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Best Overall: Proliability
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Best for Nurses: Nurses Service Organization
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Best for Therapists: Healthcare Providers Service Organization
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Best for Social Workers: CoverWallet
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Best for Doctors: State Volunteer Mutual Insurance Company


